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Chat Downtime / Chat Bugs & User Support / Transgender Forum

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#1 Aug 31, 2019 10:48:PM

serviceman
Administrator

Chat Downtime

When the chat went down just a few minutes ago, I was making some changes to the backend. I have identified the issue of when the chat appears "down" periodically throughout the day. Unfortunately, in order to fix it I will have to take the chat offline. I will be scheduling a time to do so after the holiday weekend. In the mean time, if the chat appears offline it is because the database is consuming a lot of resources and I'd suggest to try again in a few minutes.

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#2 Sep 02, 2019 2:50:AM

AQM63
Member

Re: Chat Downtime

well...chat would not load...so waited a few mins, tried again
and then again
and again
and again.
After trying for about an hour and a half, I best leave it.

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#3 Sep 14, 2019 11:09:PM

Traci1CD
Member

Re: Chat Downtime

I haven't been able to chat since last night.

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